Digital assistants hone skills to deliver the news

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“What’s the news?” has become a familiar refrain for consumers with smart speakers, opening up a new channel for publishers but also raising concerns about the growing influence of tech platforms in media.

Devices such as Amazon’s Alexa-powered speakers, Google Home and Apple HomePod are increasingly delivering news flashes and summaries, and giving users the option to get more in-depth news, just by asking.

For beleaguered news organizations, voice could be a new channel to connect with consumers seeking updates or specific information on demand.

News organizations such as the BBC, Washington Post and National Public Radio are among those having developed “skills” for digital assistants that enable consumers to listen to updates or other reports.

 

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